The Kenya Revenue Authority (KRA) has issued a notice informing the public of a planned, temporary interruption of its Integrated Customs Management System (iCMS) to allow for routine maintenance.

The iCMS is a platform that supports the country’s customs operations, facilitating cargo clearance, revenue collection, and cross-border trade processes at ports of entry across the country.

According to the announcement released on Friday, February 6, 2026, the downtime will run for 36 hours, starting at 6 pm on Saturday, February 7, 2026, and ending at 6 am on Monday, February 9, 2026.

“We wish to inform partner government agencies, importers, exporters, clearing agents, shipping lines, and the general public of scheduled major maintenance for the iCMS,” KRA announced.

According to the Authority, the maintenance exercise is aimed at enhancing system performance, improving transaction processing speeds and ensuring a more reliable user experience.

The planned outage will impact a wide range of iCMS users, among them importers and exporters, clearing and forwarding agents, shipping lines, and select government agencies.

In response, KRA has urged stakeholders to make early arrangements by filing urgent declarations, finalising payments, and fast-tracking the clearance of perishable and time-sensitive cargo ahead of the system shutdown on Saturday evening.

Despite the temporary shutdown, KRA confirmed that customer support services will continue to operate during the maintenance period.

The Authority apologised for any inconvenience caused and requested the public’s cooperation as it undertakes measures to enhance service delivery and system reliability.

“KRA regrets any inconvenience caused and appreciates the cooperation of all stakeholders as we improve our service delivery,” the Authority stated.

Kenyans facing challenges were urged to reach the Authority through its official social media platforms, landline and mobile contacts, or through email.

Meanwhile, the update adds to the raft of reforms introduced by KRA in recent weeks, which mainly focus on cargo clearance efficiency and changes in tax filing.

The system enhances trade efficiency by speeding up cargo clearance, reducing complexity caused by multiple systems, automating manual processes, and re-engineering workflows.

This system was implemented in phases to improve Kenya’s ease of doing business by simplifying pre-arrival processes.

It also introduced a framework that allows Authorised Economic Operators (AEOs) to receive preferential treatment that was not available under the previous SIMBA system.