The government has stepped up efforts to improve how pension services are delivered, with a focus on making payments faster and more transparent for retired public servants. The reforms are being led through the National Treasury as officials test a new digital platform designed to streamline pension processing and improve accountability.

The update was shared by the State Department for Public Investments and Asset Management in a statement posted on X on Wednesday, March 11, 2026. The department said senior officials recently held discussions aimed at reviewing the progress of the digital pension management system currently in the pilot phase.

The meeting brought together leadership from the Public Investments and Asset Management department and the Pensions Department to assess the performance of the ongoing pilot programme and explore ways to strengthen service delivery.

“At the National Treasury, PS for Public Investments & Asset Management, Cyrell Wagunda, today, met senior officials from the Pensions Department led by Pensions Secretary Michael Kagika to review operational efficiency and progress of the ePensions Management Information System (ePMIS) pilot,” the statement reads.

During the discussions, officials emphasized that the digital platform is expected to address long-standing concerns raised by retirees about delays and lack of transparency in pension payments. The system is expected to ensure that pension dues are processed more efficiently while improving public confidence in the management of government resources.

“The meeting emphasized transparency, accountability, and timely settlement of pension dues so retirees can enjoy their well-earned benefits. ePMIS is expected to strengthen the One-Government approach by leveraging technology to improve service delivery and safeguard public resources,” the statement reads.

The government also acknowledged that strong institutional capacity will be necessary to make the digital transition successful. As part of the broader reform efforts, the leadership committed to investing in staff development and improving working conditions within the Pensions Department to enhance productivity and morale.

“The PS also committed to strengthening staff capacity at the Pensions Department to boost morale and productivity,” the statement reads.

Officials say the introduction of the e-Pensions Management Information System is part of a wider government push to modernize public service delivery through technology. By digitizing pension processes, authorities hope to reduce paperwork, improve record management, and ensure that retirees receive their benefits in a timely and predictable manner.