Safaricom‘s Chief Consumer Business Officer Sylvia Mulingeis set to leave the company on September 30, 2022.

Sylvia joined Safaricom in 2006 and has held various senior roles including General Manager Enterprise Business Unit and Director Consumer Business Unit, before assuming the role of Chief Customer Officer in 2018. In July 2021, she took up the role of Chief Consumer Business Officer.

“She has been an Executive Committee member (EXCO) for the last nine years, where she has offered leadership and been part of many of Safaricom’s successes. More recently, she has been instrumental in steering the agile transformation of the commercial units.

She is instrumental in setting up two key businesses in Safaricom, Enterprise and Fixed Data,” Safaricom CEO Peter Ndegwa said in an internal memo.

Sylvia Mulinge’s new job

Mulinge is heading to Uganda as the new chief executive starting September 1, 2022, following the exit of Wim Vanhelleputte, who will take on the new MTN Group role of Operations Executive: Markets.

“Sylvia Mulinge becomes MTN Uganda CEO, joining from Safaricom, where she served as Chief Consumer Business Officer for the Group. A seasoned executive, she brings with her a passion for transforming customers’ lives using technology,” South Africa’s MTN Group said.