The government targets to digitise at least 5,000 essential services to enhance revenue collection by onboarding more services to the e Citizen digital system.

Ministries and state agencies that provide various services to the public are meeting in Nakuru to fast-track the digitisation of the services by June this year.

Immigration and Citizen Services PS Prof Julius Bitok said the assembling of different players was meant to ensure the digitisation drive was consultative and inclusive by factoring in the unique concerns of different service providers.

“What we are aspiring for is to provide an integrated payment system that will make Government services faster, more convenient and user-friendly. We want a pentagon system that takes care of everyone’s interest while also moving as fast as possible to implement what the public truly deserves,” he said.

He said the government was on course to provide over 5,000 services in compliance with a presidential directive. “We are confident that by May, we will have a majority of these services accessible online. We also hope to substantially raise the revenue generated from the services by enhancing convenience and therefore the uptake of the services.”

Government targets

The gathering will bring together 77 government-owned service providers, Safaricom and other major private firms that provide web-based payment platforms as the Government targets enhanced revenue collection by onboarding more services to the e-Citizen digital system.

The Kenya Revenue Authority, Kenya Ports Authority, Communication Authority, National Cereals and Produce Board, National Environment Management Authority, Kenya National Library Services and the Kenya Airports authority are some of the main organisations expected to automate their services.

The Teachers Service Commission, the Judiciary and other key employers are also expected to make their services available online.

President William Ruto had asked state agencies to provide online services and committed his administration to a paperless delivery of essential services.