The Public Service Commission (PSC) plays a fundamental role in recruiting and managing human resources for government institutions and departments.

As the primary agency responsible for public service appointments, the PSC oversees the selection of top government officials, including vice-chancellors and deputy vice-chancellors of public universities. By ensuring that qualified and competent professionals lead these institutions, the commission contributes significantly to national development.

However, in recent years, the PSC has faced various challenges that have hindered its effectiveness. Concerns over inefficiencies in the recruitment process, a lack of transparency in shortlisting candidates, and integrity issues in the selection criteria have raised questions about the commission’s ability to conduct fair and credible appointments. Allegations of favouritism and undue political influence have further eroded public confidence in the institution.

 Additionally, delays in the hiring process have affected key government positions, particularly at public universities, where strong governance and strategic decision-making are crucial.

To address these challenges and restore confidence in public sector recruitment, the government has made significant changes to the PSC leadership. In January 2025, the commission welcomed a new vice-chairperson, Mary Kimonye, along with seven new commissioners: Boya Molu, Irene Asienga, Francis Meja, Harun Maalimu, Mwanamaka Mabruki, Francis Otieno, and Joan Machayo.

These prominent career civil servants and diplomats took their oath of office on January 20, marking the beginning of a new era for the commission.

Their appointment has witnessed the much-needed reforms aimed at improving service delivery, enhancing efficiency, and strengthening the integrity of the recruitment process within a very short time. As Kenya moves toward modernising its public service sector, the success of these reforms will be instrumental in shaping the future of governance and institutional leadership in the country.

One of the key reforms introduced by the new commissioners is enhancing transparency and accountability in the recruitment process. A major step in this direction has been the establishment of clearer selection criteria for shortlisting candidates. Under the new system, all applicants are evaluated based on predefined qualifications, work experience, and leadership competencies. Independent oversight mechanisms have also been put in place to monitor the shortlisting process, ensuring that all applicants are treated fairly.

To improve efficiency, the PSC has introduced measures to reduce recruitment timelines. In the past, delays in the hiring process have caused disruptions, leading to prolonged vacancies and frequent use of acting appointments. The reformed system now includes strict deadlines for each stage of the hiring process, from application review to final appointment. This improvement not only prevents unnecessary delays but also ensures that leadership vacancies at universities and other public institutions are filled promptly, allowing institutions to function more effectively.

In addition to improving efficiency, the new leadership has prioritised integrity in public sector recruitment. One of the most significant reforms in this regard is the introduction of stringent anti-corruption measures. The PSC now conducts thorough background checks on all candidates, verifying their academic qualifications, work experience, and ethical standing. This measure helps eliminate cases of fraudulent credentials and ensures that only the most qualified individuals are appointed. Additionally, the PSC has put in place measures to prevent favouritism and political interference, reinforcing the principle of meritocracy in public appointments.

These reforms mark a significant step toward restoring integrity, efficiency, and professionalism in the PSC’s recruitment processes.

The writer is a Professor of Chemistry at University of Eldoret, a University Education Expert, and a Quality Assurance Consultant;