Willis Otieno raises concern about e-Citizen platform after Auditor General’s report
By Cynthia Lodite, April 24, 2026City lawyer Willis Otieno has raised concerns about unexplained discrepancies in Ksh206 billion worth of transfers to government entities on the e-Citizen platform.
In a post on his official X account on Friday, April 24, 2026, the lawyer explained that the latest Auditor-General’s report on the eCitizen platform raises serious concerns about financial integrity.
“The latest Auditor-General’s report on the e-Citizen platform for the financial year ending June 2025 raises serious concerns about financial integrity, accountability, and value for money,” Willis stated.
On his part, the renowned lawyer raised eyebrows at a cash balance of Ksh3.7 billion, which he argues could not be confirmed, further explaining that the opening balance of Ksh7 billion lacked basic supporting records such as cashbooks and bank reconciliations, with inconsistencies against unremitted funds.
Additionally, Otieno explained that Ksh4.9 billion was incorrectly recorded as new receipts despite being funds carried over from the previous year, rendering the cash flow statements unreliable.
“The audit further highlights unexplained discrepancies in Ksh206 billion worth of transfers to government entities, exacerbated by the continued use of manual processes despite the platform’s automation mandate,” Otieno stated.
According to the lawyer, while the concerns extend to liabilities, the report by the Auditor General also flags a mismatch of Ksh299 million in convenience fees linked to the immigration department, raising questions about revenue reconciliation.
“Concerns extend to liabilities, where Sh618 million and an additional Sh3 billion in payables could not be verified due to unexplained variances. The report also flags a mismatch in Sh299 million in convenience fees linked to the immigration department, raising questions about revenue reconciliation,” he added.
Further adding that operational inefficiencies are equally stark, with 80% of eCitizen services remaining inactive despite Ksh946 million spent on onboarding, including key government agencies.
“Finally, Sh402 million was paid for support and maintenance services before contract formalisation, casting doubt on procurement processes,” he explained.
Taken together, the renowned city lawyer maintained that the findings point to systemic weaknesses in financial management and oversight, where significant public resources flow through a system that struggles to account for them, raising fundamental questions about transparency and value delivered to citizens.