Nairobi Water issues restoration updates on sewers damaged by floods

By , March 31, 2026

The Nairobi City Water and Sewerage Company Limited (NCWSC) has announced the restoration of sewer services after flood damage in the Lucky Summer and Gitumba areas.

In a statement by the NCWSC on Tuesday, March 31, 2026, the company announced that the restoration works are complete.

At the same time, NCWSC confirmed that its teams have reinforced and concreted the pipeline to ensure long-term structural stability and durability.

“Restoration of Sewer Services: Lucky Summer – Gitumba area. Following recent flood damage to the sewer trunk line in Lucky Summer – Gitumba area, we wish to inform our customers served by the line that restoration works are now complete. Our teams have reinforced and concreted the pipeline to ensure long-term structural stability and durability,” NCWSC said.

Nairobi Waters remarks on the restoration.PHOTO/People Daily Digital screenshot by @NairobiWater/X.

Temporary interruption of water supply

Meanwhile, the report by the Nairobi City Water and Sewerage Company came a week after the company announced a temporary interruption of water supply affecting several residential and commercial areas in Nairobi.

In a statement, NCWSC explained that the disruption was caused by a burst on the major Kabete–Kilimani transmission pipeline.

According to the company, the incident occurred in the early hours of Friday, March 20, 2026, at approximately 1:00 am, prompting an immediate response from technical teams.

“Our technical teams responded immediately, and repairs are ongoing to replace the damaged section, conduct pressure testing, and safely restore the system,” the statement read.

At the same time, the NCWSC announced that the burst affected key areas, including Kileleshwa, Kilimani, State House, Ngumo, KEMRI, Highrise, Nairobi West, Upperhill, Madaraka, and surrounding neighbourhoods.

The company further assured the public that repair works are ongoing, with an expected restoration of supply by Sunday, March 22, 2026, at 6:00 pm.

“The interruption is due to a burst on a major transmission pipeline connecting Kabete to Kilimani,” said acting managing director Martin Nangole.

“This timeline allows for thorough repairs on this critical transmission line while prioritising safety and infrastructure integrity.”

NCWSC urged residents and businesses in the affected areas to use stored water sparingly while the repair works are underway.

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