MPs fault NPS over audit report involving Ksh220M unpaid claims
By Ndiritu Wanjiru, January 23, 2026The Public Accounts Committee, PAC, in the national assembly has raised an alarm over the national police service’s delays to settle group life claims for families of police officers who lost their lives in the line of duty via Britam Insurance Company
According to a statement from the Auditor General tabled before the committee on Thursday, January 22, 2026, in Bunge Towers, the National Police Service and Britam Insurance have failed to pay claims amounting to Ksh220 million, dating back to the year 2023, which is against the contract timelines.
Led by Aldai MP Maryanne Keitany, the lawmakers questioned why compensation takes years while premiums are expected to be paid on time without fail. The MP for Mathioya, Edwin Mugo, dismissed the statement from the NPS officials that they were in the process of warning that some deaths that occurred in 2023 were paid in 2025, raising a concern about why the wait was too long.
“Why does compensation have to take years to be effected while the police are expected to pay monthly premiums in time without fail”, lamented Keitany.
NPS response
Appearing before the public accounts committee chaired by Butere MP Tindi Mwale, officials from the NPS led by Bernice Sialaal Lemedeket argued that the process had begun and progress been made, indicating that 96 claim cases worth 205million had been compensated, while 6 million was being processed.
A picture of Otiende Amollo, a member of the PAC, during a sitting with NPS Officials at Bunge Towers on Thursday, January 22, 2026.PHOTO/https://www.facebook.com/ParliamentKE/Facebook
prolonged delays in compensation
Despite the assurance, the lawmakers said that the updates did not address the answer to the prolonged delays witnessed in claiming compensation by the bereaved families.
In their response, theNPS blamed funding constraints, delayed exchequer releases and incomplete documentation, as Funyula MP Wilberforce Oundo accused the Executive of failing officers who protect the public.