DCI announces major changes to Certificate of Good Conduct application process
By Mabonga Makhanu, July 15, 2026Kenyans applying for a Certificate of Good Conduct are set to benefit from faster and more efficient services after the Directorate of Criminal Investigations (DCI) announced the rollout of a new biometric identification system.
In a statement on Wednesday, July 15, 2026, the DCI said it will officially launch the Multi-Biometric Identification System (MBIS)-ABIS Version 5 on Monday, July 20, 2026, marking a major upgrade in the processing of Certificate of Good Conduct applications.
According to the agency, the new platform has been designed to fast-track application processing, improve service delivery, and enhance the overall customer experience through advanced biometric technology.
The DCI noted that the system will significantly reduce waiting times for applicants while ensuring quicker and smarter processing of Certificate of Good Conduct requests.
The agency described the rollout as a major milestone in its efforts to modernise public services through technology, adding that more details about the new system will be unveiled during the official launch.
“Starting Monday, July 20, 2026, we roll out the Multi-Biometric Identification System (MBIS)-ABIS Version 5—a game-changing platform built to fast-track processing and deliver faster, smarter service. No more long waits. Better technology. Better experience,” the DCI said.
Makali’s bill
This comes after a bill, sponsored by Kanduyi MP John Makali, which sought to remove the requirement for applicants to resubmit fingerprints each time they renew police clearance certificates.
The Certificate of Good Conduct is one of the most sought-after government documents in Kenya and is commonly required for employment, recruitment into public service, visa applications, and other official processes.
The lawmakers say the move could significantly ease access to essential services for Kenyans, particularly job seekers and those living abroad.
Appearing before the House committee on April 23, 2026, Makali said the proposal is designed to modernise service delivery by leveraging technology.
“The primary objective is to ensure that once an applicant’s biometrics are captured, subsequent applications can be processed online without the need for physical appearance,” he said.
Delays at DCI part
If enacted, the proposed law will require the DCI to establish and maintain a secure biometric database that allows previously captured fingerprints and other data to be reused.