The Export Processing Zone Authority (EPZA) has moved to integrate the Business Process Outsourcing (BPO) industry to enhance services at its economic zones.

This move is expected to expand operational spaces, fostering a conducive environment for investors, thereby augmenting and securing employment opportunities.

“PBOs will be instrumental in providing investors with versatile working space options. These have been designed to accommodate investors venturing beyond garment and apparel industries. We aim to meet the growing demand for customized industrial space.

The ready fabricated warehouses offer investors the chance to acquire modern working space on demand. Having ready PBOs and warehouses ensures investors a range of operational choices based on raw material availability and convenience,” stated Hussein Ada, EPZA chief executive officer.

The initial phase, valued at Sh1.3 billion, encompasses EPZ Athi River (Machakos), Sameer Park (Nairobi), and Majorel Kenya Solution (Mombasa).

Agro-processing has grown to 24 per cent of total EPZA exports, showcasing investor diversification based on market needs.

Local real estate developers registered with EPZA will be prioritized for construction opportunities within the zones, supporting the bottom-up economic model.

Tax breaks and streamlined operations in EPZA zones remain key attractions for investors despite global economic challenges.

EPZA zones contribute significantly to job creation, with over 60,000 jobs generated and 25,000 at EPZ Athi River alone.