Healthcare workers are losing about 30 minutes every week because of delays caused by slow or non-functioning printers, a new study has revealed.

The study, conducted by Global Technology Company Epson across Africa, the Middle East and Europe reveals that inefficient printing technology is causing significant productivity losses in healthcare settings.

“Key findings from the survey indicate that 79per cent of Kenyan healthcare professionals acknowledge the substantial time wasted due to inadequate printers, with little to no improvement measures in place,” says Mukesh Bector, Epson Regional Head for East and West Africa.

Bad printers

The delays caused by slow or non-functioning printers are impacting the performance of healthcare organisations and institutions because loss of working hours due to inadequate technology has a direct impact on patient care.

“The cumulative effect of these delays hampers the overall efficiency and effectiveness of healthcare delivery, possibly leading to longer wait times and reduced quality of care,” says Mukesh.

Despite the challenges, the survey shows a strong demand for better technological solutions, with 89 per cent of healthcare workers advocating for enhanced IT support to minimize time wastage.

Notably, 90 per cent of Kenyan respondents and 89 per cent overall believe that investing in more efficient printing technology, such as Epson’s Heat-Free inkjets, is imperative. These printers are known for their reliability and lower maintenance needs, addressing common issues faced with traditional laser printers.

“Epson’s Heat-Free inkjet printers are recognized for their reliability and minimal maintenance requirements, making them a suitable solution for addressing current inefficiencies in healthcare settings.”